Posts Tagged ‘strategy’

Protectionism in the mobile phone business

Monday, May 18th, 2009

We saw it in the music industry when Napster appeared on the Internet. Global record music companies freaked out when they saw their profits going to hell due to the online file sharing service. The answer was as expected – the music industry went to court and sued against the file sharing business. They won that fight but not the war since the whole music business as it existed is shaking. Nowadays how many people really go to a record store to buy a CD?? Online music business is the future but the music industry tried to protect their interest and where not considering of changing or adapting to the changing needs in the market.

Funny enough it seems that now the mobile phone industry, the provider in particular, are facing the same problems. 2 weeks ago I was on a business trip to Japan and met with several mobile phone producers and managers from the semiconductor industry. In Japan  the providers are literally dictating the producers what the have to develop in order to stimulate the Japanese market.
However back here in Europe it seems that the providers as well are starting to tell the mobile phone producers what to put into the phones and what not. Probably you saw it this week on the news or Internet. T-Mobile does not want to sell Nokia phones which have Skype installed any more ( Skype is a software applications that allows users to make telephone calls over the Internet). The reason T-Mobile announced was that Skype could overload the mobile network. Probably not the real reason since you can make phone calls via the Internet for free with a wireless access point. So again pure protectionism from the providers instead of thinking what business opportunities are laying in front of them. Nokia and Skype just had an agreement in February to equip more phones with this software. For the providers a total alert. They have lost already customer who went for a cheaper prepaid service provider, they don`t want to loose even more. But this protectionism will not help because consumer will for sure move to cheaper phone calls if possible. Again this will have an extreme impact on the mobile phone market. And for the providers it`s about time to consider how to adapt to the new conditions or even find some business opportunities.

Winners of the economic crisis

Monday, May 11th, 2009

Cost reduction, risk management or a new business model – which is the right way to answer the current economic crisis. Actualy that is already the wrong question. Lets have a look at the winners and find out why they benefit from the crisis. Here are some of them…

Ronald McDonald – as a rather pricier restaurant chain McDonalds has seen two million extra customers a month compared with last year and is intending to create 4,000 new jobs.

Reckitt Benckiser - the company has posted record profits of £373m for the last quarter. It seems that none of us can afford to leave the house to go to a restuarant any more. Instead people are staying home and fill up the fridge and stack the dishwasher.

Karl Marx - oh yes!!! In Germany bookstores have a 300 per cent increase in sales of “Das Kapital” in recent months, and that is not all. Visitors are marching to Marx’s birthplace in Trier.

WMF - cutlery and coffee machine manufacturer has increasing sales with products around the cooking. “food is becoming more and more celebrated” said company spokesman Thomas Dix.

IKEA/ H&M/ Aldi/ Lidl - people spend less money for consumer products. Therefore it is not a suprise to see that the sales of discounters is currently increasing above average.

But what is happening actually. The fact that people have less money in their pockets and therefore have to go for cheaper products is obvious. At a closer look however there is a second development that might be not so clear. Cocooning - the desire to perform the majority of social and cultural interactions (working, entertaining, relaxing, etc.) from home, rather than by going outside the home. Just compare the latest numbers from the gastronomy business or travel agencies. On the other hand however companies in consumer electronics facing an increase of sales.
Again it is not all about cost saving, cost reduction, risk management or suchlike. Some companies will benefit from this development and some won`t but companies which are able and willing to adapt quickly according to those trends will make the way out of the crisis.

The center death zone – escape the middle market

Sunday, April 26th, 2009

Conventional way:
with the products you address a broad base – not too expensive, not too cheap and interesting for most of the customers

Innovation Excellence way:
leave the death middle and find a new position – utilize opposite markets (premium vs. discount)

+++Sample+++
Luxury convenience
Nothing gets the creative juices flowing like combining two leading trends. So, how about upgrading convenience stores? For inspiration on how to do it, check out Harrods 102 in London, a recently opened luxury convenience store across the street from its famous Food Halls.

Besides selling groceries and wine, Harrods 102 also houses a Yo! Sushi bar, a Krispy Kreme stand, florist, pharmacist, dry cleaning service, and oxygen bar. Adding to the convenience, Harrods 102 features a concierge service that will hand-deliver goods to local residents. According to Gulf Marketing Review Magazine, a Dubai-based Harrods 102 may already be in the works. Paris, New York and Berlin are also on the to-do list.

Meanwhile, in California, Famima (owned by FamilyMart, a Japanese franchise chain that operates 6,000 convenience stores in Japan, and 6,000 in Thailand, South Korea, Taiwan, Vancouver, and Shanghai) is bringing Japanese style to the convenience arena. Five recently opened stores in the Los Angeles area are the first of 250 planned Famima stores in the US. Catering to busy, affluent urbanites, the stores offer premium versions of regular convenience store goods. Drip coffee has been replaced by espresso, and microwaved hotdogs by fresh sushi and bento boxes. Famima sells a variety of premium groceries and prepared foods, alongside anime comics, European notepads and other stylish goodies.

As long as the design doesn’t grow stale, and the food stays fresh, premium convenience stores like Famima and Harrods 102 will appeal to customers in cities across the globe. Sooner or later, a global chain will do for convenience what Starbucks did for coffee!

Productivity is the key to Innovation

Monday, January 26th, 2009

What is the reason for economic wealth? – It all lays in the productivity of manufacturing technologies. When steam power was driving the spinning frames after 1769 it caused 200 times more productivity than before. Fabrics suddenly became much cheaper and people were able to buy more. This development demanded for a new infrastructure which gave more people new work. But this development was slowing down because not every business is growing with the same speed.
Eventually there is a productivity factor which we cannot increase on a short term and it becomes so expensive that additional growth is not profitable. In the 1820’s the productivity factor was the transportation costs. The result was that the productivity was stagnating. This development or cycles are called Kondratieff’s. Named after the Russian Nikolai Kondratieff. Those cycles are repeating in a 40 – 60 years timeframe.

These days according to Nefiodow we are now within cycle number 5 – the information technology. And if you noticed, the productivity of a computer is reaching its end. As a fact computer doesn’t make the office worker faster in his daily work any more. The demand for consumption goods is filled (CD/DVD player, digital cameras, mobile phones, computers,…).

What are the indicators to recognize a slowdown of productivity or in other words how is it possible to see the change coming? Again a look into the past is helpful in this matter.

Governmental Distribution wars – who gets what?
1930’s: Weimarer Republic bursts in the fight of unemployment insurance.
1980’s: Social liberal coalition in Germany is breaking because of the new indebtedness.
Today’s: Social insurance as a general and health care insurance in detail are the challenges of societies.
Minorities (handicapped,…) are always losers in this war.

Tariff war
The behavior is all times the same. When productivity increase is missing, companies tend to force politicians to close the domestic market against goods from abroad. Look at China – Europe – USA… any questions?

Society
In difficult times the dress code changes towards classical clothes. Because to stand out with your style might cost you the job. More women are wearing today again conservative fashion like pantsuit or costume. Coincidence or intention…?

Unemployment rate
Probably the easiest signal to notice. In booming times Companies are increasing their workforce since the market is growing and they need any worker they can find out there. But if in a long term boom the productivity decreases, costs cutting methods reaching its end and at the same time the market price is becoming more competitive, what happens… companies produce less. But less production needs less workforce and companies are releasing people.
- Handcraft – 300.000 releases
- Banks – 10.000 releases
- Semiconductor – 17.000 releases and this only in Germany.

Fusion, Merger, Amalgamation
Enterprises need to make profit – as simple as that. Without profit they need to cover the cost with assets or at the end private capital. Market competition are pushing profits almost down to “0″. What is the way out of this dilemma…? Kondratieff contractions are standing out through merger and acquisitions (M&A). Either enterprises (primarily smaller once) become overtaken or going bankrupt. Otherwise the merge together to powerful units in the hope of synergy effects and cost sharing. But those cost effects are questionable. Fights about market share are the consequence at the final end.

But how to escape this trap..? How the title says – productivity is the key to Innovation and to profitable growth. Companies need to try new things, invest more money, encourage R&D departments in order to find that thing what increases productivity. This productivity increase will lead to a break trough innovation.
Several rumors are out there… from environment protection, recycling, energy supply until a more effective way to share information (a Just in Time Information flow). What it will be at the end, we all will find out in the “near” future.

Innovation Strategy and the Environment

Tuesday, January 20th, 2009

It is widely accepted that there are only 2 certainties in life, death and taxes. A cynic might add a third, European legislation. At the Innovation 2008 Conference in Munich last November I became involved in a number of discussions with other attendees regarding forthcoming legislation. As a topic of discussion it came in a surprise second, after the financial crisis. One of the points in the discussions was the issue of accounting for environmental legislation within product planning and within an innovation strategy generally.

innostrategie1

As with all things, there are different aspects to this and the central question is really, with what risks is the business confronted as a result of legislative changes and, turning the whole thing around, what opportunities can we generate as a result of this. One thing is clear, it is becoming ever more important to take environmental aspects into consideration, this of course assumes it is clear which environmental aspects are important and what needs to be done. In addition to laws regarding product recycling, there is legislation forthcoming regarding energy consumption, such as the Energy using Products directive. To be fair, similar legislation is also being considered in the USA, Japan and China. Clearly this will have a dramatic effect on future product design.

At IMIG we have developed a model which is shown graphically in the picture below and already adopted by some of our clients. Environmental aspects are included as a key part of the overall innovation strategy. As environmental awareness grows, the importance of such a holistic approach will increase as companies seek to maintain their competitive edge in spite, of because of, new legislation. If you don’t believe me, look what’s happened to light bulbs.

4 strategies for profitable growth

Wednesday, January 14th, 2009

Innovative into the future…Conclusion

To learn from the best
Successful entrepreneurs are not a product of accident or just lucky in their actions. Learning from the best means to see and to understand one entrepreneurs approaches and ways how to do things. Because all of them have more or less 4 strategies in common which they heed. And those strategies enables those companies to compete even in the highly competitive global market.

Strategy 1: Sense of responsibility among employees
More or less 20 % of the daily time an entrepreneur spend for his employees because they build the basis for success at the company. Also the size of workforce simplifies the personal contact.
Growing companies follow a cooperative leadership. In other words employees are integrated in strategic questions concerning the company. Besides managing by objectives, project management is a key to increase the sense of responsibility and motivate employees. Another side effect with project management is the exchange of information in cross functional teams (CFT’s) inside and outside companies.

Strategy 2: Proximity to customers
Entrepreneurs spend even more time for the customers than for their own employees. Each 3rd hour they share with clients or potential customers. Successful companies are concentrated and focused on less but very profitable clients in already existing markets. Also new product ideas or solutions are coming most of the time from customer side. Those products are very customized and allow companies to stay in the high price market.

Strategy 3: High specialization
Profitable growth is happening and possible either at profitable niche segments, high technology or with unique services. In those fields the competitive advantage is comparably high because of the very difficult market access. Entrepreneurs are enlarging high innovative products in their segments and products are normally not older than 3 years. Research and development is still important but customized solutions initiated through existing clients help to build a new customer. And those have a high share of turnover.

Strategy 4: Internationalization – new chances abroad
Not since yesterday are German companies strong in export. But even small and medium size companies are recognizing chances in foreign countries. And for all of them is clear that this is the future profitable market – abroad. Mainly Europe is goal for German companies but also China and USA becoming more important and might be the next future step towards profitable growth.